Healthcare Access Coordinator

Healthcare Access Coordinator

As a Healthcare Access Coordinator, you will be instrumental in ensuring a smooth and efficient patient experience in our healthcare facility. Your role includes warmly welcoming patients, managing their appointments, maintaining precise records, and providing essential administrative support. You will also play a crucial role in obtaining authorizations and navigating insurance-related processes to enhance the delivery of healthcare services.

Who We Are

JAG Physical Therapy is dedicated to a care-first model of rehabilitation! With 100 locations across the Northeast, we are a leading orthopedic physical therapy provider recognized for our exceptional growth and patient outcomes. JAG Physical Therapy has earned accolades from top publications as a leader in the field, setting the Gold Standard for physical therapy care among large healthcare systems and insurance providers.

Why Join Us

• Competitive pay
• Support for ongoing education and professional development
• Opportunities for advancement into leadership roles
• Provided uniforms
• Comprehensive Health, Dental, & Vision Benefits
• Health Savings Account Options, including medical and dependent care
• $10,000 Term Life Insurance benefit at NO cost to employees
• Up to 3 weeks of Paid Time Off (PTO)
• 401(k) plan with company match
• Annual reviews for growth opportunities
• Tuition discounts for employees and their families
• Exclusive company perks

At JAG Physical Therapy, we cultivate a close-knit and supportive workplace where our team members care for and uplift each other, fostering a strong sense of community and collaboration.

What You'll Need

• High school diploma or equivalent.
• Medical assistant certificate program completion preferred.
• 1+ years of experience as a medical receptionist/administrative assistant in healthcare.
• Excellent organizational and time management skills.
• Strong interpersonal communication skills.
• Able to work independently and collaboratively as part of a team.
• Availability to travel to different JAG locations as needed.

What You'll Do

• Welcome patients and visitors to the medical office with a friendly demeanor.
• Assist patients by answering questions and providing directions.
• Handle all incoming calls to the general office number.
• Use medical office software to schedule both new and follow-up appointments.
• Register new patients and ensure their records are up to date.
• Provide patients with necessary forms and assist in completing them accurately.
• Collect patient financial responsibilities daily.
• Maintain confidentiality for all patient records.
• Manage insurance verifications, authorizations, and referrals.
• Knowledge of Workers' Compensation and Auto claim submissions is a plus.
• Fulfill additional duties as assigned.

Important Disclaimer: The tasks listed above are intended to represent the core functions of the role and may not encompass all duties assigned. The employer reserves the right to modify this job description as needed. This description does not guarantee employment.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For additional information, please refer to the Know Your Rights notice provided by the Department of Labor.