Clinical Operations Manager (RN)

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Day - 08 Hour (United States of America)

This is a Stanford Medicine Partners job.

A Brief Overview

The Clinical Operations Manager is responsible for developing and managing project plans for multiple initiatives, tracking their progress, anticipating future needs, and modifying or aligning activities as necessary. This position will support clinical initiatives at Stanford Medicine Partners (SMP). This role provides leadership for projects focused on clinical best practices, standardization, and initiative operationalization across SMP. These responsibilities are carried out through collaboration with physicians, directors, managers, supervisors, and senior leadership within SMP and across the enterprise as appropriate.

Locations

Stanford Medicine Partners

What you will do

• Clinical Operations Responsibilities:
• Oversee, or partner with local facility clinic site leaders, medical directors, clinical education leaders, and the quality team to advance clinical operations best practices.
• Implement and evaluate policies and procedures that guide and support clinical operations best practices. Support surfacing of best practices and opportunities for improvement through the appropriate SMP channels.
• Conduct ongoing assessments and improvements of clinical operations and performance.
• Partner with Clinical Education and Operations to streamline and standardize clinical practices and education across the organization. Collaborate with other entities to ensure alignment as appropriate.
• Ensure clinical organizational policies and procedures are implemented and adhered to within clinic settings, as well as maintain feedback mechanisms for evaluation of efficacy and identification of continuous improvement opportunities.
• Partner with operations, quality, and clinical education to create a cohesive environment rooted in high reliability and a Culture of Safety.
• Evaluate the quality of services within the goals of each location; collaborate with Operations and Education team to create action plans and achieve goals within designated timeframes.
• Serve as a strategic partner to the Associate Chief Medical Officer, providing operational and clinical leadership support to the Clinical Operations Committee and ensuring clinical initiatives are aligned with organizational priorities, regulatory expectations, and evidence-based best practices.
• Lead the end-to-end assessment of clinical topics brought forward to the Clinical Operations Committee, including synthesizing data, evaluating operational and clinical impact, and developing clear, well-structured recommendations to support sound governance decisions.
• Serve as an entry point for all projects related to clinical operations.
• Project Management:
• Develop plans, strategies, tactics, and resources to achieve organizational goals and objectives.
• Manage internal and external projects, communications, and relationships with staff, clinicians, and leadership.
• Support the leadership team in managing strategic business development initiatives; coordinate and facilitate meetings among senior leadership, external contractors, and legal counsel.
• Track all projects and send updates and reminders as needed.
• Prepare presentations as needed.
• Perform other duties as assigned and participate in organization projects.
• Adhere to safety, policies, and procedures, including HR, HIPAA, and compliance policies.

Education Qualifications

• Bachelor's degree in Nursing.
• Master's degree preferred.

Experience Qualifications

• Minimum five (5) years of progressive experience in clinical operations or ambulatory/clinic management within a healthcare setting (multi-site medical group, or outpatient network).
• Minimum three (3) years in a supervisory or leadership role preferred.

Licenses and Certifications

• CA-RN (Registered Nurse)

Physical Demands and Work Conditions

Physical Demands

• Constant Sitting.
• Frequent Walking.
• Occasional Standing.
• Occasional Bending.
• Occasional Squatting.
• Occasional Climbing.
• Occasional Kneeling.
• Seldom Crawling.
• Constant Hand Use.
• Constant Repetitive Motion Hand Use.
• Frequent Grasping.
• Occasional Fine Manipulation.
• Frequent Pushing and Pulling.
• Occasional Reaching (above shoulder level).
• Frequent Twisting and Turning (Neck and Waist).
• Constant Vision (Color, Peripheral, Distance, Focus).

Lifting

• Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Seldom lifting of 21 - 30 lbs.
• Seldom lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Carrying

• Frequent lifting of 0 - 10 lbs.
• Occasional lifting of 11 - 20 lbs.
• Seldom lifting of 21 - 30 lbs.
• Seldom lifting of 31 - 40 lbs.
• Seldom lifting of 40+ lbs.

Working Environment

• Occasional Driving cars, trucks, forklifts and other equipment. May be required to drive personal vehicle to sites.
• Constant Working around equipment and machinery. Office equipment (computers, phones, fax, copy machines, printers, 10-key, etc.).
• Seldom Walking on uneven ground.
• Seldom Exposure to excessive noise.
• Seldom Exposure to extremes in temperature, humidity or wetness.
• Seldom Exposure to dust, gas, fumes or chemicals.
• Seldom Working at heights.
• Seldom Operation of foot controls or repetitive foot movement.
• Seldom Use of special visual or auditory protective equipment.
• Seldom Use of respirator.
• Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc..
• Seldom Other (please list each item under Comments):.

Blood Borne Pathogens

• Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

Travel Requirements

• 10% travel:

These principles apply to ALL employees

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $71.77 - $95.10 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.